Shipping policy

At The Covenant, we work hard to ensure all orders are processed and delivered in a timely manner. Orders are typically processed within 2 to 3 business days, after which tracking details are sent to the customer via email. Domestic shipping within Australia usually takes 7 to 14 business days from dispatch. However, during busy periods — such as product launches, Christmas, Easter, or seasonal sales — shipping may extend up to 21 business days due to increased volume. We also offer international shipping to select countries, with typical delivery times ranging from 10 to 21 business days depending on location and customs clearance. Shipping costs may be included in the price of your items or added at checkout based on your region. International customers are responsible for any customs duties, taxes, or import fees incurred during shipping. Once an order is handed over to the courier, The Covenant is not responsible for delays, loss due to incorrect address entry, or packages marked as delivered but not received. Please double-check your address details before confirming your order. By purchasing from our store, you agree to the terms outlined in this shipping policy.